Providing quality service in a self-service hotel, it sounds like a paradox, but it isn’t. At Qbic Hotels Amsterdam we know how to combine these elements and transform it into the best service as possible. Our professional hosts have participated at a hotel customer service training. This was given by experts from LBG Hotels, operator of the award winning Townhouse Design Hotel in Maastricht.
Providing quality service in hospitality industry
The staff has been trained intensively on quality service, in which hospitality and personal attention are key. Our aim is to help every guest on the spot, whenever they need it. At Qbic Hotels we always try to improve ourselves. Therefore we regularly organise a hotel employee training. But optimal service isn’t just being there and helping guests. It is also giving our guests the freedom to use all of our services whenever they want to, the way want to. Based on this philosophy we have created the self-service check-in terminal, where guests can check-in every day starting from 15.00 pm. We also invite our guests to use our free WIFI and to visit our trendy lobby for a cup of coffee, while enjoying the modern furniture, provided by aspiring designers.
Qbic Hotels Amsterdam is part of LBG Hotels, owner of several hotels, among them the four star design hotel Townhouse. The operator makes full use of the synergistic potential of all its hotels, sharing in-house knowledge. The ultimate goal is to bring al the hotels to their highest potential, so that our guests can enjoy the best service as possible.
Are you going to visit the capital of the Netherlands and are you therefore looking for Amsterdam hotels? At Qbic Hotels Amsterdam you can spend the night in a trendy designroom at an affordable price.