Our Story Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.
Following significant investment, we’re growing quickly and showing no signs of slowing down. Therefore Qbic is now set for aggressive rollout in key cities across the UK and Europe. The role is for our new hotel in Manchester which opens early 2021!! For further information on the concept please see www.qbichotels.com About us At Qbic we welcome character, so to be a true Qbic Ambassador and part of our senior management team we’re looking for someone who is:
• Free-spirited - Following a natural sense of wonder and adventure • Independent - Exploring and expressing what’s true to you. • Neighbourly - Welcoming all to come as you are. • Green - 67% less carbon emissions than other hotels our size, and that’s not hot air…
We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.
So what does that really mean? A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home. We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.
About you We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way. We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.
About This Job A really important role in the success of opening our new 261-bedroom hotel, you will support the hotel by identifying great opportunities, negotiating and then managing our new key accounts, as well as working together with the Groups, M&E and Revenue Team. To manage identified key accounts in the corporate transient market segment and to identify and develop potential accounts.
• Increase revenues, ADR and market share from existing and potential key accounts • Develop a tight network and relationship with accounts that have the potential to contribute to the economic success of Qbic Hotels • Communicate and advise hotels on key accounts • Generate correct and comprehensive data on accounts as a base for contract negotiations • Establish and secure corporate account base.
Builds guest and company loyalty through proactive communication, setting and managing expectations and delivering solid business results. The Sales Manager is also actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
About your responsibilities
1. Deliver top-line revenue target for your hotel by looking after national and international corporate accounts and their associated Travel Management companies. 2. Responsible for the preparation of the annual Sales plan and subsequently delivering to it. 3. Manage the corporate segment to drive segment strategies to support the needs of the hotels. 4. Develop business from designated Consortia and TMC partners 5. Analyse every account regarding additional business opportunities, against business needs; 6. Negotiate and contract defined RFP accounts on behalf of Qbic hotels 7. Identify prospective new accounts through market research 8. Co-ordinate the rate loading of all accounts into the GDS and hotel PMS in a timely and accurate manner liaising with the hotels revenue department 9. Monitor market trends and competitor analysis and communicate these to the hotel’s revenue team. As well as initiating, coordinating and participating in client educational trips to Qbic Hotels destinations 10. Organise and participate in road shows including exhibitions, trade fairs, sales blitzes, M&E events and telemarketing activities. 11. Maintain accurate reporting of sales activities and maintain an up to date database of clients and contacts.
Systems, Knowledge & Experience • Ideally have a bachelor's degree in Business Administration or Hospitality Management, or related major; 3-4 years’ experience in sales and marketing as well as management operations. • Sales Manager experience in a focused or full-service property. Lifestyle property experience also highly desired. Could also be a Sales Manager with strong experience from a smaller hotel. • Ability and willingness to work flexible hours including weekends and evenings if needed. • European Foreign language(s) an advantage but not essential • Can do positive attitude, self-starter, action and details orientated. • Strong understanding of market sector and Millennial Travellers needs, offering that ability to help evolve the Qbic product and ensure we are ahead of the curve. About your Benefits:
• Annual discretionary bonus on top of your competitive salary • Tasty free meals on duty • We’re a fast-growing business that encourages our people to grow with us. To be part of the future and something refreshing and different • To be around like-minded people who want to offer great service • Refer a friend bonus scheme • F&B and F&F discounted rates.