Still Here For London’s Key Workers

In accordance with UK Government guidance we are offering accommodation on a no profit basis to key workers at our London hotel.

The safety of our guests, staff, and communities is important to us. We have followed guidelines from the WHO and local officials since the outbreak of Covid-19, and in light of their most recent statements, we feel it necessary to temporarily close our London hotel to the general public until 31st May 2020.

Rooms For Key Workers

Home From Home Option in Brussels

Our Brussels hotel remains open to those in need of a place to work or sleep whilst social distancing.

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COVID-19 | London City
COVID-19 | London City

Rooting for the good guys, thats Qbic.

We might be closed to guests, but in the spirit of being a good neighbour, we still have a small team stationed within the hotels to provide hot drinks to all key workers free of charge.

If thats you, and you are in one of our neighbourhoods, please come by for a welcoming and supportive smile served with your choice of hot drink.

If you have a booking affected by this closure, here is what to do...

Cancellations for all direct bookings

If you booked your stay directly with us, free cancellations are now available on all reservations with stay dates up to 31st May 2020.

  • If you booked a prepaid rate you can re-book your stay after 31st May 2020
  • If you booked a flexible rate you can amend or cancel your booking up to 48 hours before your stay.
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    Cancellations for bookings made via Online Travel Agents

    Unfortunately, Qbic is unable to help with canceling bookings made through external channels. Please cancel your booking directly with the website or place where you made your booking (, Expedia, Lastminute, travel agents, etc).

    You will find their contact details in your reservation confirmation email.


    Contact Us

    If you need any help please contact us via email:  or call us on: +44(0)203 021 3300

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