Please be reminded that Qbic Hotels are non smoking areas.
There will be a pre-authorisation fee of GBP 50 upon check-in, the guests issuing bank/credit card company holds this pre-authorised amount temporarily from the available balance of the card holder’s account, this confirms the availability of the requested funds in the card holder’s account to cover charges in the hotel (if any).
If on check-out, the guest has made no charges to their room or decides to pay their charges using cash or with an alternative credit/debit card (different to the one provided on arrival); the amount taken from the first credit/debit card normally takes 5-7 working days to be released back to your card by your own issuing bank or credit card company. Some issuing banks and building societies may take longer specially for cards issued outside of the United Kingdom.
If you have any queries or problems regarding the pre-authorisation after check out please contact your issuing bank/credit card company.
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