FAQ’s

Of course! We couldn’t live without it… Throughout Qbic, every guest can use free and unlimited Wi-Fi. Ask us for the password.

Sure you can. An early checkin is available for €25, based on availability. If you would like to book an early checkin, please let our reservations department know so that we can take care of your room with top priority.

Sure you can. A late checkout is available for €10 per hour, based on availability. If you would like to book a late checkout, please let our reservations department know beforehand.

In the Netherlands, smoking is prohibited in public areas. Therefore, the entire hotel is non-smoking, but you can always smoke outside. If you do smoke, that results in a fine of €100 per day.

If you made a non-refundable booking, cancellation is not possible. This means that if you cancel, you will not receive a refund. You can always modify your reservation up to 72 hours before arrival. If you book a flexible rate, it is possible to cancel your reservation up to 3:00 PM, 7 days prior to your arrival. After this point, your reservation becomes non-refundable.

Due to security reasons at the WTC, windows in the room may not and cannot be opened. We have good ventilation to bring in fresh air.

We serve a continental breakfast buffet from 7:00 to 10:30 AM on weekdays and from 7:00 to 11:00 AM on Saturdays and Sundays. The buffet features several fair trade and organic products, and if you have any dietary requirements we can take this into account if you let us know this beforehand. In that case, just send an email to reception 24 hours before arrival. The breakfast costs €16.50 per person.

You can park in the parking garage of the WTC at a reduced rate of € 34 per 24 hours. Parking is expensive in Amsterdam, and as the regular rate is € 66 per 24 hours this is quite a discount. Upon entering the car park, follow the C-Tower. You park your car in the parking spaces that are located around the entrance to the C-tower.Enter the WTC from the entrance of the C-tower, then take the escalator to the entrance located at the Zuidplein. Then take the escalator that takes you to the main hall. From here follow the signs marked “hotel.” Working height of the garage is 1.80 Mtr.

From the Qbic entrance, turn right and walk down the street to the Zuidplein. Here, go into the station and take metro 52 (direction Amsterdam Noord) to go downtown. This goes right through to the centre and includes stops at RAI convention centre and Dam Square. Within 10 minutes you are in the centre of Amsterdam.

We rent bicycles to our guests for €13 per half day, or €16 per full day. First come first serve. If we happen to be out of bicycles, you could also go to local bike rental company Black Bikes (in Dutch: Het Zwarte Fietsenplan), which is located close to Qbic Hotel.

At the Qbic website you always get the lowest possible price. Also, you receive a discount code when you sign up for our mailing list.

For information about the Payment Link, click here.

Yes, we sell museum tickets. Ask our service managers at reception!

Yes, all rooms have a safe. Even a laptop fits in it!

What are we not doing?! Read about our many green initiatives on our green page.

Free and safely leave your luggage in our luggage room if you want to stay around for a moment after you checked out. Luggage is left at your own risk.

Send an email to info@qbichotels.com/ or call +31 20 238 2195.