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FAQ’s

Do you have questions about Qbic WTC Amsterdam? Well we have all the answers!

Staying With Us

Is there free Wi-FI at Qbic Amsterdam?

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Of course! We couldn’t live without it… Throughout Qbic, every guest can use free and unlimited Wi-Fi. Ask us for the password.

Can I check in before 3:00 PM?

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Sure you can. An early checkin is available for €25, based on availability. If you would like to book an early checkin, please let our reservations department know so that we can take care of your room with top priority.

Can I check out after 11:00 AM?

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Sure you can. A late checkout is available for €25, based on availability. If you would like to book a late checkout, please let our reservations department know beforehand.

Can I smoke in the room?

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In the Netherlands, smoking is prohibited in public areas. Therefore, the entire hotel is non-smoking, but you can always smoke outside. If you do smoke, that results in a fine of €100 per day.

Can I cancel my reservation?

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If you made a non-refundable booking, cancellation is not possible. This means that if you cancel, you will not receive a refund. You can always modify your reservation up to 72 hours before arrival. If you book a flexible rate, it is possible to cancel your reservation up to 3:00 PM, 7 days prior to your arrival. After this point, your reservation becomes non-refundable.

Can I open the hotel room windows for fresh air?

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Due to security reasons at the WTC, windows in the room may not and cannot be opened. We have good ventilation to bring in fresh air.

Food & Drink

What kind of breakfast do you serve?

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We serve a continental breakfast buffet from 7:00 to 11:00 AM daily. The buffet features several fair trade and organic products, and if you have any dietary requirements we can take this into account if you let us know this beforehand. In that case, just send an email to reception 24 hours before arrival. The breakfast costs €13.50 per person.

Is there lunch or dinner available at the hotel?

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Drinks and snacks are available from the vending machines, as is the toothbrush that you might have forgotten.

Transport & Parking

Is there car parking at Qbic WTC?

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You can park in the parking garage of the WTC at a reduced rate of € 29.50 per 24 hours. Upon entering the car park, follow the C-Tower. You park your car in the parking spaces that are located around the entrance to the C-tower.Enter the WTC from the entrance of the C-tower, then take the escalator to the entrance located at the Zuidplein. Then take the escalator that takes you to the main hall. From here follow the signs marked “hotel.” Working height of the garage is 1.80 Mtr.

Is there a quick route to the city from Qbic Amsterdam?

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From the Qbic entrance, turn right and walk down the street to the Zuidplein. Here, turn right before the tunnel turn right up the stairs. There, you take tram 5 towards Central Station. This goes right through to the centre and includes stops at Museumplein, Leidseplein and Dam Square. Within 10 minutes you are in the centre of Amsterdam.

Can I rent a bike?

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We work with Black Bikes, located just across the station. A bicycle rental costs € 13 per day including insurance.

Payment Information

Do you offer any special rates & discounts?

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At the Qbic website you always get the lowest possible price. Also, you receive a discount code when you sign up for our mailing list.

Miscellaneous

Can I book museum tickets at Qbic Amsterdam?

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Yes, we sell museum tickets. Ask our service managers at reception!

Is there a safe in the hotel rooms?

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Yes, all rooms have a safe. Even a laptop fits in it!

What is Qbic Amsterdam doing to support its claim as an Eco/Green Hotel?

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What are we not doing?! Read about our many green initiatives on our green page.

Where do I put my luggage?

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Free and safely leave your luggage in our luggage room if you want to stay around for a moment after you checked out. Luggage is left at your own risk.

How do I contact Qbic?

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Send an email to info@qbichotels.com or call +31 20 238 2195.

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